Riello RS/E BLU Burner Control (REC 27.100A2 with RDI21 display)
Riello RS/E BLU Burner Control (REC 27.100A2 with RDI21 display) code c: 7: c: 7 (alternating with d: 0/3)
The burner locks out because the system detected a loss of flame during operation or testing.
Safety first. This code involves a gas, flame or electrical hazard. Do not keep resetting it. Leave burner, gas train and high voltage work to a qualified technician. WERCS answers 24/7 at (877) 489-3727.
- Code
- c: 7
- Name
- c: 7 (alternating with d: 0/3)
- Controller
- Riello RS/E BLU Burner Control (REC 27.100A2 with RDI21 display)
- Type
- Flame failure
- What it does
- Lockout: the control shuts down and stays off until it is reset
- Risk
- RED Specialist territory
- Reset
- Needs a manual reset
- Source
- The manufacturer's manual (subscribers see which manual and page)
Updated July 23, 2026
How to fix it
Subscribers get:
- What to do next, in plain words
- Which manufacturer manual it comes from, linked
- The 4 common causes listed for this code
- The step by step check for this problem, one check at a time
- Booking a live video call with Ben, a master booth technician ($250/hr, paid per call)
Questions about this code
What does Riello RS/E BLU Burner Control (REC 27.100A2 with RDI21 display) code c: 7 mean?
The burner locks out because the system detected a loss of flame during operation or testing.
Is Riello RS/E BLU Burner Control (REC 27.100A2 with RDI21 display) code c: 7 dangerous?
It is graded red, specialist territory: it involves a burner, gas, flame or safety lockout, so leave the repair to a qualified technician.
How do I fix Riello RS/E BLU Burner Control (REC 27.100A2 with RDI21 display) code c: 7?
The manual's fix and the step by step check for this code are in WERCS Diagnose, plans from $49 a month. For help right now, WERCS answers 24/7 at (877) 489-3727.
Other Riello RS/E BLU Burner Control (REC 27.100A2 with RDI21 display) codes
20 · Air pressure errorc: 2 · c: 2 (alternating with d: 1 / d: 2 / d: c: 3 · c: 3 (alternating with d: 0/1/4/20/68/84c: 4 · c: 4 (alternating with d: 0/1/2 and combc: 12 · c: 12 (alternating with d: 0/1/2/3/4/5)c: 14 · c: 14 (alternating with d: 0/1/64)c: 20 · c: 20 (alternating with d: 0/1)c: 21 · c: 21 (alternating with d: 0/1/64)c: 22 · c: 22 / OFF S (alternating with d: 0 andc: 60 · c: 60 (d: 0)
All 24 Riello RS/E BLU Burner Control (REC 27.100A2 with RDI21 display) codes · Every fault code